Email can’t be sent to the domain

domain-name-systememailgmailmediatemple

Edit: My problem is solved (but I can't accept my own answer for another two days)

Hi Folks,

Basically I have my domain howcode.com bought at DomainMonster.com. I have set it all up to point to MediaTemple nameservers and everything works – mostly – fine. I have registered an email address mail@howcode.com.

The setup is, I presume, working correctly. I can successfully send emails with the account. And I presume I can receive them – but the problem is, nobody can send them to me.

Emailing from a regular, non-Googlemail account appears to work fine but it never arrives in the inbox.

But when you email from a GoogleMail address, an error message is instantly returned saying this:


Delivery to the following recipient
failed permanently:

mail@jkljkl.com

Technical details of permanent
failure: Google tried to deliver your
message, but it was rejected by the
recipient domain. We recommend
contacting the other email provider
for further information about the
cause of this error. The error that
the other server returned was: 550 550
relay not permitted (state 14).

—– Original message —–

Received: by 10.216.91.12 with SMTP id
g12mr3673969wef.77.1271503997091;
Sat, 17 Apr 2010 04:33:17 -0700 (PDT) Return-Path:
Received:
from [192.168.0.3]
(client-81-98-94-79.cht-bng-014.adsl.virginmedia.net
[81.98.94.79])
by mx.google.com with ESMTPS id x1sm29451927wbx.19.2010.04.17.04.33.15
(version=TLSv1/SSLv3 cipher=RC4-MD5);
Sat, 17 Apr 2010 04:33:16 -0700 (PDT) From: Jack

Mime-Version: 1.0 (Apple Message
framework v1078) Content-Type:
multipart/alternative;
boundary=Apple-Mail-7–1008464685
Subject: Re: Hi Date: Sat, 17 Apr 2010
12:33:14 +0100 In-Reply-To:
<273957B1-5AA9-425B-89B1-B0C810094D7A@jkljklj.com>
To: Jack
References:
<273957B1-5AA9-425B-89B1-B0C810094D7A@jkljklj.com>
Message-Id:
<621C4BC9-DF06-4073-BC0F-7AA1189D6A0D@googlemail.com>
X-Mailer: Apple Mail (2.1078)

Does this work? On 17 Apr 2010, at
12:32, Jack wrote:

Hi


I thought this may be something to do with my MX DNS settings. They are setup like so:

MX name: jkljklj.com
TTL: 43200
Type: MX
Data: 10 jkljklj.com.

The A-Record for mail.howcode.com is setup like this:

Name: jkljklj.com
TTL: 43200
Type: A
Data: 205.186.187.129

Is this what's going wrong with the issue?

Thanks very much

Jack

Best Answer

Mediatemple said:

"Jack,

The problem is that the mail service for howcode.com is disabled in the Enable/Disable Mail control panel."

Hahaha. Ah well.