Security – SonicWALL SSL VPN Can’t Click Bookmarks


I've added an RDP bookmark to my SSL VPN Virtual Office page, but can't click it. I've tried importing the certificate, adding to Trusted Sites, and setting Security to Low….but the bookmark just doesn't appear as a hyperlink for some reason. Screenshot below. Notice it's not a hyperlink and thus not clickable.

Any ideas?

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Best Answer

I ran into this recently, having never seen this behavior on several SonicWALL devices that I've configured over the years. The details in this article resolved the issue for me:

To summarize: In the Client Settings configuration for the SSL VPN I found that an "Unknown" IPv4 address range was assigned. I assigned an IPv4 address range and found that the Virtual Office Bookmarks became usable.