Magento – Admin edit order loses shipping address

adminedit-ordermagento-1.7shipping-address

Customer enters order with different shipping/billing addresses.

if we need to edit the order in admin it creates a new order, in the new order the shipping address defaults to 'same as billing' and the original shipping address is lost!

  1. can anyone confirm if their installation does the same.
  2. does anyone have a solution.

Best Answer

I had this problem. My problem was, that same_as_billing_address was set on shipping address through the frontend, therefore the backend thought, there was no second address and skipped the rendering.

Check your frontend, whether it submits correct data.

Related Topic