Magento 1.9 – CAPTCHA Not Visible on Frontend Login/Register Form

captchamagento-1.9rwd-theme

I’ve installed magento community edition version 1.9.0.0 and have found that when I set the new captcha feature under System>Configuration>Customer>Customer Configuration>CAPTCHA

I set the captcha to be used on create user and forgot password forms. Tested Create New Account form on frontend and found that the captcha box does not appear at all but when you fill in the form and submit and error message comes back saying that "incorrect captcha".

Its looking for the captcha but not allowing it to be visible for me to fill box in?

Where do I go to make captcha visible in frontend?

I did delete cache and cleared sessions and logged out and logged back in, just not there.

Best Answer

Sadly the RWD theme has been implemented without captcha. See notes from the design guide section Exceptions to Responsive Web Design.

They have managed this by providing an empty layout.xml file for the captcha module under app/design/frontend/rwd/default/layout/captcha.xml. What you could try is to disable this file and so it will fall back to the default captach.xml and see if this works.

Sadly I have not tried this as yet.

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