Magento 1.7 – Fix Checkout Page Redirecting to Cart Page After Filling Billing Address

checkoutmagento-1.7onepage-checkout

I have a issue in checkout page. After filling up shipping address and hitting continue button, the site redirect to cart page without emptying the cart. When I inspecting the checkout page with Firebug, the below link is thrown 500 Internal Server Error,

www.website.com/index.php/checkout/onepage/saveBilling/

I have followed some magentocommerce links to find out the issue, but no use.

What will be the issue? Any assistance will be helpful.

This is the error I am getting in error log:

2014-01-30T09:08:44+00:00 ERR (3): Warning: include(SoapClient.php): failed to open stream: No such file or directory  in /var/www/vhosts/website.com/public_html/lib/Varien/Autoload.php on line 93
2014-01-30T09:08:44+00:00 ERR (3): Warning: include(SoapClient.php): failed to open stream: No such file or directory  in /var/www/vhosts/website.com/public_html/lib/Varien/Autoload.php on line 93
2014-01-30T09:08:44+00:00 ERR (3): Warning: include(): Failed opening 'SoapClient.php' for inclusion (include_path='/var/www/vhosts/website.com/public_html/app/code/local:/var/www/vhosts/website.com/public_html/app/code/community:/var/www/vhosts/website.com/public_html/app/code/core:/var/www/vhosts/website.com/public_html/lib:.:/usr/share/pear:/usr/share/php')  in /var/www/vhosts/website.com/public_html/lib/Varien/Autoload.php on line 93

Best Answer

From the comments I conclude that you don't have the soap php extension enabled.
This is not a problem normally for Magento because on the checkout it doesn't require SOAP for anything.
Either you have an extension that does something with SOAP when saving the billing address , maybe a shipping method that retrieves the shipping costs 'live' or the error messages logged in system.log come from somwehere else.
I suggest enabling the soap extension and trying again.

Related Topic