Continue Button Not Moving from Billing Address to Next Section

checkoutonepage-checkout

I am currently developing a website but have a problem with the create an account page. When you have filled out the billing information, and select the Ship to the Address option and press continue, it doesn't do anything. When you select "Ship to a different address" it will go to the Shipping address pane. The website is still in development, but can't get passed this page.

Best Answer

It looks like you are using magento 1.6 version and when i checked your site and goes to checkout page it gives me javascript error like countryRegions is not defined.

enter image description here

So there must be missing countryRegions JSON array.

To solve that open

app\design\frontend\YOUR_PACKAGE\YOUR_THEME\template\checkout\onepage.phtml

add these line

<script type="text/javascript">countryRegions = <?php echo $this->helper('directory')->getRegionJson() ?></script>

Or

Open

app\design\frontend\YOUR_PACKAGE\YOUR_THEME\template\checkout\onepage\shipping.phtml

replace with

var shippingRegionUpdater = new RegionUpdater('shipping:country_id', 'shipping:region', 'shipping:region_id', countryRegions, undefined, 'shipping:postcode');

this one

var shippingRegionUpdater = new RegionUpdater('shipping:country_id', 'shipping:region', 'shipping:region_id', <?php echo $this->helper('directory')->getRegionJson() ?>, undefined, 'shipping:postcode');

Let me know if you have any query