Magento – Create Shipping Labels Error – UPS – Magento 2.2.4

magento2shippingups

I am trying to create shipping labels through admin->sales->orders->ship

When I select an order, check the "Create Shipping Label" option and then submit shipment is opens a page where I can create packages and add products to the package.

After I have entered the information and click Save I get the following error:

"We don't have enough information to create shipping labels. Please make sure your store information and settings are complete."

I have entered my username, password, access key, and shipper number in the UPS settings under admin->stores->config->shipping-methods.

Is there a way to figure out whats missing or causing the error?

Update

If I go to: https://www.ups.com/upsdeveloperkit/manageaccesskeys?loc=en_US

and enter my access key, I get the following table:

DEVELOPER RESOURCE                                          ACCESS TYPE

Address Validation - City, State, ZIP                       Production
Address Validation - Street Level                           Production
Dangerous Goods - Package                                   Production
Locator - Package                                           Production
Paperless Document                                          Production
Pickup - Ground Freight                                     Test
Pickup - Package                                            Production
Pre-Notification - Package                                  Production
Quantum View - Package                                      Production
Rating - Ground Freight                                     Test
Rating - Package                                            Production
Shipping - Ground Freight                                   Test
Shipping - Package                                          Production
Time In Transit - Package                                   Production
Tracking - Package, Ground Freight, and Air Freight         Production
UPS Signature Tracking - Package                            Production
UPS TradeAbility - Package                                  Production

In the shipping settings for ups in magento I have tried setting Live mode to both yes and no but same results

Best Answer

Yon need to coordinate with the UPS to allow you to create labels via API. Once it is enabled in your account than you'll be able to create labels within Magento.