I am trying to create shipping labels through admin->sales->orders->ship
When I select an order, check the "Create Shipping Label" option and then submit shipment is opens a page where I can create packages and add products to the package.
After I have entered the information and click Save I get the following error:
"We don't have enough information to create shipping labels. Please make sure your store information and settings are complete."
I have entered my username, password, access key, and shipper number in the UPS settings under admin->stores->config->shipping-methods.
Is there a way to figure out whats missing or causing the error?
Update
If I go to: https://www.ups.com/upsdeveloperkit/manageaccesskeys?loc=en_US
and enter my access key, I get the following table:
DEVELOPER RESOURCE ACCESS TYPE
Address Validation - City, State, ZIP Production
Address Validation - Street Level Production
Dangerous Goods - Package Production
Locator - Package Production
Paperless Document Production
Pickup - Ground Freight Test
Pickup - Package Production
Pre-Notification - Package Production
Quantum View - Package Production
Rating - Ground Freight Test
Rating - Package Production
Shipping - Ground Freight Test
Shipping - Package Production
Time In Transit - Package Production
Tracking - Package, Ground Freight, and Air Freight Production
UPS Signature Tracking - Package Production
UPS TradeAbility - Package Production
In the shipping settings for ups in magento I have tried setting Live mode
to both yes and no but same results
Best Answer
Yon need to coordinate with the UPS to allow you to create labels via API. Once it is enabled in your account than you'll be able to create labels within Magento.