Magento 1.9 – CRON Jobs for Order Emails

cronmagento-1.9

the issue I am facing is that order emails not working on my magento store. I installed AOE scheduler but I am getting this issue

No heartbeat task found. Check if cron is configured correctly.

Though I have set the settings on cpanel

and AOE scheduler settings on magento

I am getting this email every second

Available actions: 
    --action listAllCodes
    --action lastRun --code <code> [--secondsFromNow]   Get the timestamp of the last successful run of a job for a given code
    --action scheduleNow --code <code>  Schedule a job to be executed as soon as possible
    --action runNow --code <code> [--tryLock] [--force]         Run a job directly
    --action wait [--timout <timeout=60>]               Active wait until no schedules are running.
    --action flushSchedules --mode (future|all)         Flush schedules.
    --action listAllRunningSchedules
    --action killAll
    --action watchdog
    --action cron --mode (always|default) [--includeJobs <comma separated list of jobs>] [--excludeJobs <comma separated list of jobs>] [--includeGroups <comma separated list of groups>] [--excludeGroups <comma separated list of groups>]

I am stuck I dont know how to resolve this issue, please help

Best Answer

I suggest changing the settings "Generate Schedules Every" and "Schedule Ahead For" back to their defaults

Generate Schedules Every 15
Schedule Ahead For 20

Also the first line calling cron.php is not needed if you have the other two.

According to a similar sounding issue on the Magento forum here what Vaishal recommended above (changing your PATH to include the path to the php binary sounds like a good approach).

I suggest trying out these commands from a command prompt fist via SSH if you can to make sure it works first. And then enter it into the cron configuration.

export PATH="$PATH:/usr/local/bin:/usr/bin:/bin" && /bin/bash /path/to/scheduler_cron.sh --mode always

Overall it sounds like what you are using is correct however due to some restrictions placed upon you by your hosting company this is not working. So would suggest getting in touch with your hosting company's technical support to understand where the command line parameters are not passed along correctly.

Related Solutions

Magento Advanced/System/Cron Settings Guide

The thing that is confusing about Magento’s cron services is that, while they do get invoked by the system cron, they are abstracted another level above it in a event/observer model that is common throughout Magento.

Once you understand this, the settings make more sense. If you want to see what they do exactly, their usage is pretty clear in app/code/core/Mage/Cron/Model/Observer.php, which is the observer that gets triggered for the default event in the crontab scope and in turn dispatches all the scheduled jobs.

Generate Schedules Every: minutes interval for when Magento will schedule future jobs. It does not automatically schedule jobs during every execution.
Schedule Ahead for: minutes in the future that jobs can be scheduled (added to cron_schedule database queue).
Missed if Not Run Within: minutes past their scheduled time that jobs can still be executed before having their status set as missed, which comes into play if the queue is taking a long time to get through all the jobs that have been selected to run during the current execution of Mage_Cron_Model_Observer::dispatch() (their scheduled time is now or earlier).
History Cleanup Every: minutes interval for when Magento will perform cleanup on the cron_schedule database queue, making reference to settings below regarding retention.
Success History Lifetime & Failure History Lifetime: minutes in the future to leave records in the queue after they have reached these statuses. This comes into play if you want to see the result of past jobs since they may have placed resulting output into cron_schedule.messages, which can be especially helpful in the case of error status.

Magento 1.9 – Cron Not Running

Magento cron jobs will occasionally freeze. You may notice the cron job has failed to run at its designated time or times, or you may receive notification of a cron job failing to run when you log in as an administrator.

Resolving the problem

Log in to your account using SSH.
Run the following command to locate hanging cron jobs:

ps aufx | grep cron

The output should resemble output shown below:

root 12080 0.0 0.0 117328 460 ? Ss Mar25 5:23 crond
username 26529 0.0 0.0 103244 848 pts/0 S+ 22:33 0:00 \_ grep cron
username 6876 5.0 0.3 646760 88476 ? S 15:42 20:50 /usr/bin/php /chroot/home/username/domainname.com/html/cron.php -mdefault

The first line shows the cron service running on the server.

The second line shows the command that you just ran. It matches itself when looking for the word "cron" in the running services.

Most importantly, the third line shows your Magento cron job. The cron job usually runs quickly, so if it shows up here, it is likely hanging.

You can confirm a hanging cron job by checking the second column from the right. The 15:42 20:50 shows the duration of the cron job; if this duration takes longer than an hour, then it is hanging.

To stop the cron from running, kill the command by referencing the PID. Returning to the command output, the second column from the left is the PID 6876.
Run the following command to terminate the command:

kill -9 6876

You may now run the ps aufx | grep cron command to confirm the Magento cron job is no longer running. Your Magento cron job will now continue as scheduled.

Best Answer

Related Solutions

Magento Advanced/System/Cron Settings Guide

Magento 1.9 – Cron Not Running

Related Topic