I am trying to configure the dhl module in magento (not depricated), but I have this error in the log file
2015-02-19T09:00:35+00:00 DEBUG (7): Array
(
[1000] => Error #1000 : The requested Global Product Code and Local Product Code is not available based on origin country US postal location and destination country US postal location for payment country US. Please make sure data entered is valid before proceeding or contact our customer service.
[__pid] => 1672
)
My configurations for the shop are –
Country: United states |
City: Madera |
Zip: 93637
Any idea why I had this error?
Best Answer
The issue is that you’re trying to rate a shipment with an Origin of US and Destination of US. DHL Express doesn’t support domestic shipping in US, CA, and several other countries.