Magento – Different new order emails based on customer group

customer-groupemail-templatesmagento-1.8

I want to customise the new order email based upon the customer group. Ideally it would be great to have separate email templates for each group.

I have found the following plugin http://goo.gl/1JOsHR however wanted to know if this is the best way to go about this before I brought it or if there is a better extension or method out there

Best Answer

To send different order conformation email depending on specific criteria you would either have to :

Rewrite sendNewOrderEmail() in Mage_Sales_Model_Order and add logic to check the template
Disable magento "order confirmation email" in system config, then create a custom module to send your email by coping logic from sendNewOrderEmail() using event/observer
For simple text changes, you could use template logic {{if order.customer_group_id}} or {{depend order.customer_group_id}} but they seem to only evaluate true/false condition, therefore for more advance logic you could include a block

{{block type='core/template' area='frontend' template='sales/custom_logic.phtml' order=$order}}

In custom_logic.phtml

<?php
  $order = $this->getOrder()

  if($order->getCustomerGroupId() == 1){
     ///do
   ....

See Magento Email Template If Statements

Related Solutions

Magento – Showing payment details on any email template

Var $payment_html is injected in email variables in Mage_Sales_Model_Order::sendNewOrderEmail() and not available for update emails. Since exact block wich is rendered depends on payment method you will need to get that HTML using same way as in Mage_Sales_Model_Order::sendNewOrderEmail(). You can either extend and overwrite Mage_Sales_Model_Order::sendNewOrderEmail() or create your own block and reference it in the email template.

{{block type="your/block_type"}}

The only problem is how to pass order to your block. I am not sure if var order will work in this context.

Magento 1.7 – Using Store Email Address and Logo in Email Templates

For logo:

There is an email var for that:

{{skin url="images/logo_email.gif" _area='frontend'}}

To make it your own, upload and replace logo_email.gif

For email variables:

Some of these exist by default:

General Store Email address:

{{config path="trans_email/ident_general/email"}}

Store Name:

{{config path="general/store_information/name"}}

Store Code is trickier. This is not exposed in the config to my knowledge for use by the email templates. I suggest using a custom template file, and refer this way:

{{block type="core/template" template="custom/storecode.phtml"}}

storecode.phtml:

<?php

echo Mage::app()->getStore()->getCode();

Alternatively, and maybe less-desirable, are Custom Variables.

Custom Variables

System > Custom Variable > Add New Variable

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To Implement a custom variable into a Transactional Email, do the following: In the Admin Panel, select System > Transactional Emails Click the row of predefined template to edit or click [Add New Template] button to create a new one. Create a new transactional email first if needed. In the Template Content field, select a location for your custom variable. Click [ Insert Variable ] and select the Custom Variable you would like to insert.