Magento 2 – Email Notification for Cancelled Orders

emailmagento2magento2.1.6order-email

Hi is it also possible to get email notification for cancelled orders?

Thanks

Best Answer

You can always write your own module that will do that.

You will need few ingredients for that:

  1. Have an observer that listens on the sales_order_save_after event.

    This link explains it well

    catch order place after event magento2

    In this observer you will get the order object by $order= $observer->getData('order'); and you could check if the new status is canceled

  2. If condition from point 1 above is true you can proceed to send an email programatically. This link offers good idea of how to do that

    How to send mail programmaticlly in magento2?

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