Product – Error: Unsupported Product Type “type”

errormagento-enterpriseproductsimple-product

Using Magento EE 1.13.0.1 when saving or duplicating some products (but not all) we get the error:

Unsupported product type "type".

Stack trace:

exception 'Mage_Core_Exception' with message 'Unsupported product type "type".' in /var/www/magento/app/Mage.php:595
Stack trace:
#0 /var/www/magento/app/code/core/Enterprise/Catalog/Model/Index/Action/Product/Price/Abstract.php(290): Mage::throwException('Unsupported pro...')
#1 /var/www/magento/app/code/core/Enterprise/Catalog/Model/Index/Action/Product/Price/Refresh/Changelog.php(82): Enterprise_Catalog_Model_Index_Action_Produ$
#2 /var/www/magento/app/code/core/Enterprise/Catalog/Model/Index/Action/Product/Price/Refresh/Changelog.php(50): Enterprise_Catalog_Model_Index_Action_Produ$
#3 /var/www/magento/app/code/core/Enterprise/Mview/Model/Client.php(109): Enterprise_Catalog_Model_Index_Action_Product_Price_Refresh_Changelog->execute()
#4 /var/www/magento/app/code/core/Enterprise/Catalog/Model/Index/Observer/Price.php(114): Enterprise_Mview_Model_Client->execute('enterprise_cata...')
#5 /var/www/magento/app/code/core/Mage/Core/Model/App.php(1338): Enterprise_Catalog_Model_Index_Observer_Price->processCatalogPriceRulesApplyEvent(Object(Va$
#6 /var/www/magento/app/code/core/Mage/Core/Model/App.php(1317): Mage_Core_Model_App->_callObserverMethod(Object(Enterprise_Catalog_Model_Index_Observer_Pri$
#7 /var/www/magento/app/code/core/Mage/CatalogRule/Model/Action/Index/Refresh.php(644): Mage_Core_Model_App->dispatchEvent('catalogrule_aft...', Array)
#8 /var/www/magento/app/code/core/Mage/CatalogRule/Model/Action/Index/Refresh.php(131): Mage_CatalogRule_Model_Action_Index_Refresh->_prepareAffectedProduct$
#9 /var/www/magento/app/code/core/Mage/CatalogRule/Model/Resource/Rule.php(592): Mage_CatalogRule_Model_Action_Index_Refresh->execute()
#10 /var/www/magento/app/code/core/Mage/CatalogRule/Model/Resource/Rule.php(545): Mage_CatalogRule_Model_Resource_Rule->_reindexCatalogRule(Object(Mage_Cata$
#11 /var/www/magento/app/code/core/Mage/CatalogRule/Model/Rule.php(349): Mage_CatalogRule_Model_Resource_Rule->applyAllRules(Object(Mage_Catalog_Model_Produ$
#12 /var/www/magento/app/code/core/Mage/CatalogRule/Model/Observer.php(53): Mage_CatalogRule_Model_Rule->applyAllRulesToProduct(Object(Mage_Catalog_Model_Pr$
#13 /var/www/magento/app/code/core/Mage/Core/Model/App.php(1338): Mage_CatalogRule_Model_Observer->applyAllRulesOnProduct(Object(Varien_Event_Observer))
#14 /var/www/magento/app/code/core/Mage/Core/Model/App.php(1317): Mage_Core_Model_App->_callObserverMethod(Object(Mage_CatalogRule_Model_Observer), 'applyAl$
#15 /var/www/magento/app/Mage.php(448): Mage_Core_Model_App->dispatchEvent('catalog_product...', Array)
#16 /var/www/magento/app/code/core/Mage/Core/Model/Abstract.php(344): Mage::dispatchEvent('catalog_product...', Array)
#17 [internal function]: Mage_Core_Model_Abstract->afterCommitCallback()
#18 /var/www/magento/app/code/core/Mage/Core/Model/Resource/Abstract.php(110): call_user_func(Array)
#19 /var/www/magento/app/code/core/Mage/Core/Model/Abstract.php(322): Mage_Core_Model_Resource_Abstract->commit()
#20 /var/www/magento/app/code/core/Mage/Catalog/Model/Product.php(1143): Mage_Core_Model_Abstract->save()
#21 /var/www/magento/app/code/core/Mage/Adminhtml/controllers/Catalog/ProductController.php(792): Mage_Catalog_Model_Product->duplicate()
#22 /var/www/magento/app/code/core/Mage/Core/Controller/Varien/Action.php(418): Mage_Adminhtml_Catalog_ProductController->duplicateAction()
#23 /var/www/magento/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch('duplicate')
#24 /var/www/magento/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controlle$
#25 /var/www/magento/app/code/core/Mage/Core/Model/App.php(354): Mage_Core_Controller_Varien_Front->dispatch()
#26 /var/www/magento/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#27 /var/www/magento/index.php(87): Mage::run('default', 'store')
#28 {main}

And the product's entry in catalog_product_entity with type_id set to "Simple"

# entity_id, entity_type_id, attribute_set_id, type_id, sku, created_at, updated_at, has_options, required_options
'10234', '10', '64', 'simple', 'ROK11058', '2014-05-30 13:00:12', '2014-06-09 00:21:57', '0', '0'

Has anyone seen this before? We're not sure what makes this product special, or why it's doing this.

Best Answer

While reindexing made the symptom of this issue go away for a time, it doesn't solve the problem. The problem for our Magento install was actually an errant product type in the database.

You can find products with this entity type with the following:

SELECT * FROM `catalog_product_entity` WHERE `type_id` LIKE '%type%';

And you can run this to find all entity types currently being used by products:

SELECT DISTINCT `type_id` FROM `catalog_product_entity`;

All we had to do was reset the errant products to a type_id of simple and it solved the problem.

One thing to note is that this can start happening after disabling or uninstalling a module which added support for custom product types. If you remove the code that supports these product types, you need to change the product types in the database and/or remove the products that use them.

Related Solutions

Magento – getting Error in magento

Check for anything in all files, before the starting <?php and if the file ends with an ?>. Remove the trailing ?>. No one needs this.

This error is often raised, because you added a space before the stating <?php

And I think in later PHP versions, they improved the error by adding the information where the output started. Think about updating php to know this.

Magento 1.7 – Fix Currency ‘USD’ Not Found Error

Ok so I am not sure if this is the bug but if you compare the Magento 1.8 and Magento 1.7 versions of the function currency in Mage_Core_Model_Local you will notice a reference to a bug with Zend_Currency

Magento 1.7: Mage_Core_Model_Local->currency

/**
 * Create Zend_Currency object for current locale
 *
 * @param   string $currency
 * @return  Zend_Currency
 */
public function currency($currency)
{
    Varien_Profiler::start('locale/currency');
    if (!isset(self::$_currencyCache[$this->getLocaleCode()][$currency])) {
        try {
            $currencyObject = new Zend_Currency($currency, $this->getLocale());
        } catch (Exception $e) {
            $currencyObject = new Zend_Currency($this->getCurrency(), $this->getLocale());
            $options = array(
                    'name'      => $currency,
                    'currency'  => $currency,
                    'symbol'    => $currency
            );
            $currencyObject->setFormat($options);
        }

        self::$_currencyCache[$this->getLocaleCode()][$currency] = $currencyObject;
    }
    Varien_Profiler::stop('locale/currency');
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}

Magento 1.8: Mage_Core_Model_Local->currency

/**
 * Create Zend_Currency object for current locale
 *
 * @param   string $currency
 * @return  Zend_Currency
 */
public function currency($currency)
{
    Varien_Profiler::start('locale/currency');
    if (!isset(self::$_currencyCache[$this->getLocaleCode()][$currency])) {
        $options = array();
        try {
            $currencyObject = new Zend_Currency($currency, $this->getLocale());
        } catch (Exception $e) {
            /**
             * catch specific exceptions like "Currency 'USD' not found"
             * - back end falls with specific locals as Malaysia and etc.
             *
             * as we can see from Zend framework ticket
             * http://framework.zend.com/issues/browse/ZF-10038
             * zend team is not going to change it behaviour in the near time
             */
            $currencyObject = new Zend_Currency($currency);
            $options['name'] = $currency;
            $options['currency'] = $currency;
            $options['symbol'] = $currency;
        }

        $options = new Varien_Object($options);
        Mage::dispatchEvent('currency_display_options_forming', array(
            'currency_options' => $options,
            'base_code' => $currency
        ));

        $currencyObject->setFormat($options->toArray());
        self::$_currencyCache[$this->getLocaleCode()][$currency] = $currencyObject;
    }
    Varien_Profiler::stop('locale/currency');
    return self::$_currencyCache[$this->getLocaleCode()][$currency];
}

My suggestion would be to try updating the try catch to match that of Magento 1.8 (I know this is not the best solution and obviously I would not suggest editing the core files but adding a rewrite)

Best Answer

Related Solutions

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Magento 1.7 – Fix Currency ‘USD’ Not Found Error

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