One of our customers was charged 10 times via Authorize but in Magento there is only 1 order, 1 invoice, and 1 transaction. So she was charged 9 additional times. All but three of them have different invoice numbers. The other three share the same number and none of these numbers can be found under the admin panel. What scenario could even cause something like this to happen?
Magento – How could a customer be charged multiple times
authorize.netmagento-1.9orderspayment-methods
Best Answer
I have this kind of issue with Paypal when the user tries to click the submit button multiple times as the button did not faded immediately.Check the authorize.net log in var/log and system.log if there is not error.