I have a site where I have to refund Partial amount of the order to the customer.
The product price is 1000 and it's weight is 100 grams, after manufacturing the weight of the product is not exactly the same.
So after complete the order I have to return some amount to the customer based on the final weight of the final product. how to do it?
Best Answer
If I understand you correctly you will have to set it in
adjustment fee
section while doing Credit Memo.Whatever is paid, you can enter that amount in
adjustment fee
section and then it will refund the remaining one.Example
If total is $100 and customer has paid $40, then put $60 in adjustment fee section then system will refund $40.
Hope this helps.