Magento – Images uploaded but not saved

imageimage-uploadmagento-1.9product-images

When I'm trying to edit a product(the product already has an image) and add another image, the image is uploaded correctly in the /media/catalog/.. directory. The image is displayed correctly in the Admin-area, the mousehover and everything is working fine.

After save the product, the image is disappeared in the Admin-area and that is not displaying on front end either.

There are no errors in the php or Magento log.

Thank you for your help.

Best Answer

Taking into consideration the fact that image upload is working fine for products we can eliminate an issue with flash uploader and some common issues like GD etc. The list of things to check can be the following:

verify the existence of media/catalog/category directory with correct permissions 777 in case it is media/tmp check also permissions (777) and additionally flush it check that you have not ran out of the disc space