Magento – Invalid amount for capture using Authorize.net and Magento

authorize.netPHP

We are having an issue where the customer receives payment transaction error with the reason of "Invalid amount for capture" in Authorize.net payment gateway in Magento.

Some customers have been persistent and their order finally goes through after attempting to place the order several times, but we are also losing sales. It appears that if the customer logs off and logs back in it allows them to place the order but not entirely sure of this as it has only been attempted with several customers. This problem started when we moved servers. I have attached a one sample emails of the failure reminder.

Reason Invalid amount for capture.

Checkout Type : onepage

Customer: XXXXXXXX

Total: USD 36.27

Billing Address: XXXXXX

Shipping Address: XXXXXXX

Shipping Method: free US shipping over $75 // USPS Priority Mail

Payment Method: Credit Card

Date & Time: Oct 5, 2014 7:39:22 PM

Best Answer

I found that when I had this happen I had to adjust my Authorize.net configuration. This article did the trick for me, even though it might not be exactly your issue.

http://confluence.aheadworks.com/display/EUDOC/Subscriptions+and+Recurring+Payments+2.X#SubscriptionsandRecurringPayments2.X-Authorize.netconfiguration

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