Magento – Magento 1.9 – Please specify a shipping method

magento-1.9paypalpaypal-express

So I've already seen a couple of the other answers to this question on the site, however, my problem is still persisting.

Whenever someone tries to purchase an item using PayPal Express, when they click "Pay Now" it sends them to the Magento Review Page and throws the error "Please specify shipping method". However, if the user goes back to the PayPal Express page, and tries to pay again, it will go through just fine.

Whilst digging through the Magento files to try and see the issue, I've tried the following things.

Set the Timeout Callback on the shipping options to 6s

Added

/**
 * Start Customization
 */
    if (!$rate) {
     Mage::logException(new Exception("Rate was empty inside quote validate method, trying to forcefully recalculate"));
     $this->getQuote()->getShippingAddress()->setCollectShippingRates(true);
     $this->getQuote()->setTotalsCollectedFlag(false);
     $this->getQuote()->collectTotals();
     $rate  = $address->getShippingRateByCode($method);
    }
/** End Customization **/

From This Question

And I've tried logging the entire process.

What I've gathered from everything is that it looks as though Magento isn't picking up the Shipping Method returned by PayPal, as the Method and Rate from the function _validate() (in /app/code/community/sale/service/quote.php) are Both empty when the pay now action is processed.

Paypal is definitely returning the shipping methods too.

If you need any extra code etc, just comment below.

Any help would be greatly appreciated. 🙂

Thanks!

Best Answer

We have had the exact same error. Flow is like :

Magento cart
In cart click paypal express
Click ok continue etc paypal
Return to Magento paypal/express/review page (template/paypal/express/review.phtml)

case

a. If I set no shipping method and click continue I see the error "Please specify a shipping method"

b. If a shipping method is prepopulated thus the select element is set and I only click continue I see the error "Please specify a shipping method"

c. If we set the select element through JS to a default vallue only if it is unset even then I see the error "Please specify a shipping method"

ridiculous fix

It is an almost ridiculous fix, but it works. We added the following code to force the select value to a certain default if empty, and even if already on the default value. After that we trigger the updateshippingmethod button click and submit.

Actual problem

The only problem we actually had was that - coming back from Paypal the Shipping Method was empty and users needed to select a shipping method. The problem was that customers clicked CONTINUE like 10 times before they noticed the error (or abandoned) - So we decided to auto-set a default shipping method. Only this 'setting' of the default shipping method does somehow not transfer to the quote

I am very open to alternative fixes

Fix

<script type="text/javascript">
    //<![CDATA[
    // submit buttons are not needed when submitting with ajax
    $('review_submit').hide();
    if ($('update_shipping_method_submit')) {
        $('update_shipping_method_submit').hide();
    }

        var selectThis = 'postnl_matrixrate';
        var ppcookieName = 'paypalexpress';
        var selectOption = $("shipping_method").getValue();
        var selectCookie = Mage.Cookies.get(ppcookieName);
        if ((selectOption == '' || selectOption == selectThis) && !selectCookie) {
            $$('select#shipping_method option').each(function(o) {
                if(o.readAttribute('value') == selectThis) { // note, this compares strings
                    o.selected = true;
                    Mage.Cookies.set(ppcookieName,'clicked');
                    $('update_shipping_method_submit').click();
                    // throw $break; // remove this if it's a multi-select
                }
            });
        }

    <?php if ($this->getUseAjax()):?>
    OrderReviewController.prototype._submitOrder = function() {
        <?php /** SNH CUSTOM 7-9-2018 Need to trigger a button click here to respect the pre-selected shipping method **/?>

        $('update_shipping_method_submit').click();

Related Solutions

Magento – Please Specify a Shipping Method error on submit order on checkout page

Please check if you have a product that's not virtual.

PayPal Checkout and Account Registration Conflict in Magento 1.9

First, please follow all recommended practices and DO NOT EDIT CORE CODE!! You should create your own module and extend the PP class in question to fix this.

You need to overwrite the _prepareNewCustomerQuote method in Mage_Paypal_Model_Express_Checkout as follows (see the end of the method for the changes):

protected function _prepareNewCustomerQuote()
{
    $quote      = $this->_quote;
    $billing    = $quote->getBillingAddress();
    $shipping   = $quote->isVirtual() ? null : $quote->getShippingAddress();

    $customerId = $this->_lookupCustomerId();
    if ($customerId && !$this->_customerEmailExists($quote->getCustomerEmail())) {
        $this->getCustomerSession()->loginById($customerId);
        return $this->_prepareCustomerQuote();
    }

    $customer = $quote->getCustomer();
    /** @var $customer Mage_Customer_Model_Customer */
    $customerBilling = $billing->exportCustomerAddress();
    $customer->addAddress($customerBilling);
    $billing->setCustomerAddress($customerBilling);
    $customerBilling->setIsDefaultBilling(true);
    if ($shipping && !$shipping->getSameAsBilling()) {
        $customerShipping = $shipping->exportCustomerAddress();
        $customer->addAddress($customerShipping);
        $shipping->setCustomerAddress($customerShipping);
        $customerShipping->setIsDefaultShipping(true);
    } elseif ($shipping) {
        $customerBilling->setIsDefaultShipping(true);
    }
    /**
     * @todo integration with dynamica attributes customer_dob, customer_taxvat, customer_gender
     */
    if ($quote->getCustomerDob() && !$billing->getCustomerDob()) {
        $billing->setCustomerDob($quote->getCustomerDob());
    }

    if ($quote->getCustomerTaxvat() && !$billing->getCustomerTaxvat()) {
        $billing->setCustomerTaxvat($quote->getCustomerTaxvat());
    }

    if ($quote->getCustomerGender() && !$billing->getCustomerGender()) {
        $billing->setCustomerGender($quote->getCustomerGender());
    }

    Mage::helper('core')->copyFieldset('checkout_onepage_billing', 'to_customer', $billing, $customer);
    $customer->setEmail($quote->getCustomerEmail());
    $customer->setPrefix($quote->getCustomerPrefix());
    $customer->setFirstname($quote->getCustomerFirstname());
    $customer->setMiddlename($quote->getCustomerMiddlename());
    $customer->setLastname($quote->getCustomerLastname());
    $customer->setSuffix($quote->getCustomerSuffix());
    $customer->setPassword($customer->decryptPassword($quote->getPasswordHash()));
    $customer->setPasswordHash($customer->hashPassword($customer->getPassword()));
    //BEGIN CUSTOMIZATIONS
    //$customer->save();
    $quote->setCustomer($customer)
        ->setCustomerId(true);
    //END CUSTOMIZATIONS
    return $this;
}

After you get your customization in place, follow the steps above to duplicate the problem. Upon secondary attempt to place the order you should get the 10736 error again and NOT the This customer email already exists error. Then you can emulate the customer fixing the problem by changing your shipping method so that it no longer costs exactly $107.36. Once the order goes through you should be logged into the new customer account.

Best Answer

Related Solutions

Magento – Please Specify a Shipping Method error on submit order on checkout page

PayPal Checkout and Account Registration Conflict in Magento 1.9

Related Topic