Magento 2.3.2 Product Image Missing After Version Update – How to Fix

In etc/view.xml of your current theme, you can update product image size

Make sure you resize with the expect ratio.

Use additional tag <frame> to prevent white borders on image. Use this code as example:

<image id="product_page_main_image" type="small_image">
    <width>460</width>
    <height>460</height>
    <aspect_ratio>true</aspect_ratio>
    <frame>false</frame>
</image>

Check all other tags, not just a tag with the id product_page_main_image check others too.

<frame>false</frame> was an issue in previous versions, it was not working in old 2.x versions and reported earlier

Note: If you still getting white border issue, then you need to use the below fix until it's offically released:

After creating a plugin to convert the string value to an integer (which properly casts to a boolean), the image frame is not added. For details see this

public function beforeSetKeepFrame($image, $keep)
{
    if (is_string($keep)) {
        $keep = (strtolower($keep) === 'true') ? 1 : 0;
    }
    return [$keep];
}

I had this exact same problem with Magento 2.3.2

For me it was product thumbnail images that had the wrong cache hash path. Product and category images were correct, but thumbs URL was incorrect and showing the std Magento image placeholder.

I was using a custom theme.

When using SHH "php bin/magento catalog:images:resize" - what was happening? The images were being generated using the Luma theme etc/view.xml instead of the custom theme etc/view.xml file.

The problem. When viewing my custom theme in the browser which users different size images to Luma theme, Magento could not fine the images and shows 404 error.

The fix. 1. Replace Luma themes etc/view.xml with my custom theme etc/view.xml 2. Using SHH run "php bin/magento catalog:images:resize

I took me a week to find out how to fix this, but it all work fine now. It's a Magento 2.3.2 bug i think!