In Magento 2, when editing a customer in the backend you have the option to Reset Password for the customer, when click on Reset Password, customer will get an email with a link to reset the password.
However, I can't find out where to edit the reset password email template.
I have tried to create a new email template in Marketing -> Email Templates. I created the new email template from Reset Password (template). And in Configuration -> Customers -> Customer Configuration, under the Pasword Options, I set Reset Password Template to the one I created in Email Templates.
But it has no effect. Magento is still using it's default email templates.
I have made sure it's the correct storeview and I also made sure the cache is cleared.
What did I miss?
Best Answer
Goto
Copy the respective template file to your theme like below
And change the template accordingly. It should work.