Magento 2 – Transactional Emails Received with Variable Instead of Content

magento2transactional-mail

As you can see by the screenshot, I am getting variables instead of the actual content in transactional emails. This particular template is the New Order Guest template but this happens with New Order as well. I've modified the template but that didn't work. I looked it up but can't find much related to this issue.

The email sends but I get the variables instead of what should be there. Is there something I am missing?

Thanks.

Best Answer

Try to use this :

For customer name :

{{var order.getCustomerName()}}

For Billing Information :

{{var order.getBillingAddress().format('html')}}

For Shipping Information :

{{var order.getShippingAddress().format('html')}}

For payment method :

{{var order.getPayment().getMethodInstance().getTitle()}}

Hope, It will usefull for you !!

Related Solutions

Magento – Magento Default Transactional Emails

You could simply fetch this from the Magento mirror on GitHub, but here are the contents:

<!--@subject {{var store.getFrontendName()}}: New Order # {{var order.increment_id}} @-->
<!--@vars
{"store url=\"\"":"Store Url",
"var logo_url":"Email Logo Image Url",
"var logo_alt":"Email Logo Image Alt",
"htmlescape var=$order.getCustomerName()":"Customer Name",
"var store.getFrontendName()":"Store Name",
"store url=\"customer/account/\"":"Customer Account Url",
"var order.increment_id":"Order Id",
"var order.getCreatedAtFormated('long')":"Order Created At (datetime)",
"var order.getBillingAddress().format('html')":"Billing Address",
"var payment_html":"Payment Details",
"var order.getShippingAddress().format('html')":"Shipping Address",
"var order.getShippingDescription()":"Shipping Description",
"layout handle=\"sales_email_order_items\" order=$order":"Order Items Grid",
"var order.getEmailCustomerNote()":"Email Order Note"}
@-->
<!--@styles
@-->

{{template config_path="design/email/header"}}
{{inlinecss file="email-inline.css"}}

<table cellpadding="0" cellspacing="0" border="0">
    <tr>
        <td>
            <table cellpadding="0" cellspacing="0" border="0">
                <tr>
                    <td class="email-heading">
                        <h1>Thank you for your order from {{var store.getFrontendName()}}.</h1>
                        <p>Once your package ships we will send an email with a link to track your order. Your order summary is below. Thank you again for your business.</p>
                    </td>
                    <td class="store-info">
                        <h4>Order Questions?</h4>
                        <p>
                            {{depend store_phone}}
                            <b>Call Us:</b>
                            <a href="tel:{{var phone}}">{{var store_phone}}</a><br>
                            {{/depend}}
                            {{depend store_hours}}
                            <span class="no-link">{{var store_hours}}</span><br>
                            {{/depend}}
                            {{depend store_email}}
                            <b>Email:</b> <a href="mailto:{{var store_email}}">{{var store_email}}</a>
                            {{/depend}}
                        </p>
                    </td>
                </tr>
            </table>
        </td>
    </tr>
    <tr>
        <td class="order-details">
            <h3>Your order <span class="no-link">#{{var order.increment_id}}</span></h3>
            <p>Placed on {{var order.getCreatedAtFormated('long')}}</p>
        </td>
    </tr>
    <tr class="order-information">
        <td>
            {{if order.getEmailCustomerNote()}}
            <table cellspacing="0" cellpadding="0" class="message-container">
                <tr>
                    <td>{{var order.getEmailCustomerNote()}}</td>
                </tr>
            </table>
            {{/if}}
            {{layout handle="sales_email_order_items" order=$order}}
            <table cellpadding="0" cellspacing="0" border="0">
                <tr>
                    <td class="address-details">
                        <h6>Bill to:</h6>
                        <p><span class="no-link">{{var order.getBillingAddress().format('html')}}</span></p>
                    </td>
                    {{depend order.getIsNotVirtual()}}
                    <td class="address-details">
                        <h6>Ship to:</h6>
                        <p><span class="no-link">{{var order.getShippingAddress().format('html')}}</span></p>
                    </td>
                    {{/depend}}
                </tr>
                <tr>
                    {{depend order.getIsNotVirtual()}}
                    <td class="method-info">
                        <h6>Shipping method:</h6>
                        <p>{{var order.shipping_description}}</p>
                    </td>
                    {{/depend}}
                    <td class="method-info">
                        <h6>Payment method:</h6>
                        {{var payment_html}}
                    </td>
                </tr>
            </table>
        </td>
    </tr>
</table>

{{template config_path="design/email/footer"}}

Magento Transactional Emails – How to Remove SKU Column

You need to edit two files:
File 1:

app/design/frontend/base/default/template/email/order/items.phtml
Find the following line and comment it:

<th align="left" bgcolor="#EAEAEA" style="font-size:13px; padding:3px 9px"><?php echo $this->__('Sku') ?></th>

-----OR-----

empty the value as:

<th align="left" bgcolor="#EAEAEA" style="font-size:13px; padding:3px 9px">&nsbp;</th>

File 2:

app/design/frontend/base/default/template/email/order/items/order/default.phtml

And comment the following line:

<td align="left" valign="top" style="font-size:11px; padding:3px 9px; border-bottom:1px dotted #CCCCCC;"><?php echo $this->escapeHtml($this->getSku($_item)) ?></td>