Magento – Magento and PayPal Payments Advanced User Authentication Issue

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I'm using PayPal Payments Advanced and I am receiving an error when clicking the button "Place Order" on my one page checkout. The error is "User Authentication Failed". I have confirmed my credentials in Magento for PayPal. I have gone over the steps provided by both PayPal and Magento for integration multiple times, but have been unable to proceed past this error.

I have tried various solutions for Google, such as updating the Cancel, Error and Return URLs on Manager.PayPal.com, but with no success.

Best Answer

This is a known issue and is the default response for many of the various errors that can occur. If you're experiencing this in the Paypal Sandbox, it is generally suggested that you create a new WPP or other account type user for the gateway account.

If you're using a production account you should contact customer support. In many cases an API key can be invalidated by seemingly fraudulent activity. In other cases the generation of a new API key resolves issues.

Best of luck.