Magento – Magento Password Reset Confirmation E-mail translation

If you set the options via the admin config section Customer Configuration->Name and Address Options then you can set-up each site with different values.

Otherwise by default the block used to translate will belong to Mage_Customer. See template /app/design/frontend/base/default/template/customer/widget/name.phtml.

Since these options are set-up via the admin section there is no "default" translations. You could do one of the following options. I think 1 is the easiest, 2 is the one you should not do and 3 is a good option.

1. Add them to your translate.csv file,
2. Add them to Mage_Customer.csv file (please do not do this as these changes will be lost if you update),
3. Create a custom module that deals with customer translations and put them in it's translation file,

Turn off developer mode. Developer mode is either turned on in index.php with Mage::setIsDeveloperMode(true); or with an environment variable MAGE_IS_DEVELOPER_MODE, for example in the .htaccess file.

Explanation

The controller uses the customer helper to translate the strings, but they are defined only in Mage_Adminhtml.csv, so it should be the adminhtml helper. Translation scope is more strict in developer mode so that you can detect possible conflicts before they occur. With developer mode turned off, the translation falls back to any translation from another module if there is no translation in the current module.

More info on the translation system: https://magento.stackexchange.com/a/78483/243