Magento – magento special price still showing after expiration, reindexed, flushed, special date & price removed, still

magento-1.9products-managementspecial-price

I have major problem with my magento 1.9 website

  1. Special prices are being shown in a front page despite it expired.
  2. I googled the problem.
  3. I reindexed data.
  4. I cleared cache.
  5. I removed special dates and prices via import.
  6. I checked products in inventory – they do not have special dates or prices.
  7. IT IS STILL SHOWING them in FRONT PAGE.
  8. In result I have phone calls from pissed customers…

Please, if anyone experienced the same and have solution, kindly share.

Best Answer

If special prices are only applied via "special price", "special price from date" and "special price to date" attributes, make sure that you did not override the attributes per store view. Also, as you already know, reindexing the price index and clearing the cache is necessary to see changes immediately.

If special prices are applied via promotional catalog price rules, make sure that the cronjob is running which updates special prices from catalog price rules nightly.

Another possible source of special prices are customer group prices (configured for each product as well).

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