i have a problem while upgrading Magento from 2.3.2 to 2.3.3. The update works fine and i have all done which mentioned here: https://devdocs.magento.com/guides/v2.3/comp-mgr/cli/cli-upgrade.html
After it, Magento Backend dont work correctly. The Loginform can be loaded but after login there comes an error:
There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 1078057989546
The Erorr Log says:
{"0":"Specified invalid parent id (Magento_Analytics::business_intelligence)","1":"#1 Magento\Backend\Model\Menu\Builder\Interceptor->___callParent('getResult', array(&Magento\Backend\Model\Menu#000000005d9d073500000000399c9a80#)) called at [vendor/magento/framework/Interception/Interceptor.php:138]\n#2 Magento\Backend\Model\Menu\Builder\Interceptor->Magento\Framework\Interception\{closure}(&Magento\Backend\Model\Menu#000000005d9d073500000000399c9a80#) called at [vendor/magento/framework/Interception/Interceptor.php:153]\n#3 Magento\Backend\Model\Menu\Builder\Interceptor->___callPlugins('getResult', array(&Magento\Backend\Model\Menu#000000005d9d073500000000399c9a80#), array(array('SetupMenuBuilder'))) called at [generated/code/Magento/Backend/Model/Menu/Builder/Interceptor.php:26]……..
i dont really know why, when i switch to 2.3.2 it works fine. Frontend works in both Versions fine, only backend in 2.3.3 have this issue. Update done with composer.
Do someone knows how to fix it?
Thanks for any help.
Best Answer
Here it may be possible that you have disabled
Magento_Analytics
module for some reason.So for that please check here in config file you can see below result for
Magento_Analytics
this module..Because of that you are getting this error after upgrading Magento
v2.3.2
tov2.3.3
. Magento added one more Adminhtml Menu inMagento_Reports
which is "Business Intelligence".Here you can check this new menu added and they have added with the parent of "Magento_Reports"
Solution :
0
to1
inconfig.php
file..Hope this will helpful to you!