Magento – Magento UPS Shipping Weird Problem

magento-1.9shipping-methodsups

I want to ask something..
Do you ever use UPS Shipping module in magento?
I have weird case.. If I set shipping settings from "United States", the shipping module is working well..

But, If I set it from indonesia ( I already check the zip code fromups.com/ctc ), it's shows me nothing.. And I'll check it from ups.com/ctc , it shows me result..
So, anyone know about this problem?
Thanks

Best Answer

My understanding is, that the built in ups module is only working for us adresses ... at least I did not get it running for UK adresses.

You can investigate the reason by setting:

System->Configuraton->Shipping Methods->UPS->Debug = Yes.

For every communication with the ups server you will find an entry in folder

/var/www/yourmagentoshop/var/log/shipping_ups.log file.

Logfile contains the request Array with data like

 ...
 [22_destCountry] => GB
 ...

and gets a result from the ups server

[result] => UPSOnLine5%Unsupported country specified%6920

Magento uses 2 character country codes, as the ups web site interface expects 3 character country codes.

I now use the Webshopapps Matrix Rates free extension and setup weight and country dependent table rates for ups shipping.

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