Magento 1.8 – One Page Checkout Not Loading Payment Information

checkout

Please, can someone assist me? I am having an issue with my one-page checkout on Magento CE v1.8.

I am testing the checkout process and noticed that after selecting a shipping method the system fails to move onto the next step which is "Payment Information". When I click on the continue button nothing happens and it remains on the shipping method tab.

I am new to Magento and still playing around with it so I wouldn't be surprised if it's a stupid setting or an overlooked issue because of my lack of experience with the system.

But I read somewhere that it may be a JS error or something from the template.

The link is http://beachandbeyond.co.za/shop and any assistance would be appreciated.

Best Answer

There is a problem with the markup in the payment section.
When the shipping method step is completed this js should be executed:

$('checkout-'+response.update_section.name+'-load').update(response.update_section.html);

response.update_section.name is payment-method

but $('checkout-payment-method-load') returns null because there is no element with that id in your DOM.
Make sure that this file in your theme checkout/onepage/payment/info.phtml has the following content:

<dl class="sp-methods" id="checkout-payment-method-load">
   <!-- Content dynamically loaded. Content from the methods.phtml is loaded during the ajax call -->
</dl>

Related Solutions

Magento 1.7 – How to Remove Steps from Onepage Checkout

Try to rewrite below block files with following functions:

Rewrite class Mage_Checkout_Block_Onepage_Billing

    public function canShip()
    {
        return false;
    }

Rewrite class Mage_Checkout_Block_Onepage_Shipping_Method

    public function isShow()
    {
        return false;
    }

Rewrite class Mage_Checkout_Block_Onepage_Shipping

    public function isShow()
    {
          return false;
    }

I hope now issue related to progress will not occurs.

Magento 1.7 – Fix Checkout Page Redirecting to Cart Page After Filling Billing Address

From the comments I conclude that you don't have the soap php extension enabled.
This is not a problem normally for Magento because on the checkout it doesn't require SOAP for anything.
Either you have an extension that does something with SOAP when saving the billing address , maybe a shipping method that retrieves the shipping costs 'live' or the error messages logged in system.log come from somwehere else.
I suggest enabling the soap extension and trying again.

Best Answer

Related Solutions

Magento 1.7 – How to Remove Steps from Onepage Checkout

Magento 1.7 – Fix Checkout Page Redirecting to Cart Page After Filling Billing Address

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