Magento – New order email confirmation not being sent

cronemailmagento-1.9.1.1upgrade

I have upgraded my website to 1.9.1 and now my customers are not receiving order confirmation email.

I tried sending through the admin panel but nothing happens, also no update email is being received.

Best Answer

  1. Starting with Magento 1.9.1 the emails are not being sent directly during checkout but instead are being queued.
  2. The queue is being processed via your Magento cronjob - please ensure this has been set up and is running correctly.
  3. The extension AOE_Scheduler can help you in confirming that your Magento cronjob has been configured correctly and is running.
Related Topic