Magento – Order confirmation mail not sent

cronemailmagento2order-confirmationorder-email

So i have a slightly big problem and would need a solution fast for my website.

Only the order confirmation/invoice confirmation etc etc mails are not being sent! All the other mails (including order update mails) are working.

Things that i already have done :

  • checked together with my host if the cron jobs are running
  • disabling all external modules and even uninstalling some
  • going to developer mode and back , redeploying static files
  • checking for log files etc (no errors)

It seems like for some reason magento 2 says 'mail sent' but doesn't queue it or anything. I dunno.

Anyone an idea? I know its not a lot of information to go on but thats all related i can give because all the other things i did or mentioned didn't return any information.

Please help!

Best Answer

I solved this problem by deleting orders (actual orders, not order queue) from the cron_schedule in the database and putting my website 'asynchronous sending' on disabled

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