Magento – Order creation with no invoice

create-invoiceinvoiceorders

Using Magento 1.8.1.0

Occasionally an order is produced (which has successfully been paid for) but the corresponding invoice is not produced.

This has happened a few times, but only occasionally. We cannot understand why. Can anyone shed any light on it, and how to stop it happening?

Best Answer

I had a similar problem with another payment module that redirects the customer to a separate payment page. The order was created in redirectAction however invoice was issued in successAction. Which means that if the customer gets to the payment page and pays it successfully but closes the browser before redirecting back to your site, the order is created but the invoice is not issued. I don't know if that's the case for you but I hope it helps someone

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