In my store,When a customer places an order, it appears in the “My Orders” section of their account. However, once the order status is changed to Transfer WMS, the order history no longer appears.
Any help on this?
Thank you
dashboardmagento-1.7magento-communityorder-statusorders
In my store,When a customer places an order, it appears in the “My Orders” section of their account. However, once the order status is changed to Transfer WMS, the order history no longer appears.
Any help on this?
Thank you
Best Answer
Transfer WMS
is not a default status in Magento. This is not a problem, except for the fact that statuses are married to states, and only states that have the optionvisible_on_front
property set to a truthy value will display to a customer.Here's the block that is responsible for display of recent orders in the dashboard to the customer:
The reason this is important is because it's filtering the state out of the view if it is not marked visible. If you are using a custom state you'll have to modify this in the xml definition. Custom states can be added via config xml, and may have been added via a module. You'll have to search for it, and it usually looks like this:
This particular snippet comes from /app/code/core/Mage/Sales/etc/config.xml. Notice the
visible_on_front
property - that's your way of controlling whether the customer will see this or not.Best of luck.