I am using a DHL EasyLog Shipping Module
I use DHL International and DPD international Shipping and when I enter the shipping information on the Order I choose DHL (Deprecated) and enter the tracking number.
On the customers end or admin end when I click on the tracking number it brings the Pop-Up up and gives the following:
Tracking Information
Tracking Number: xxxxxxxxxx
Carrier: DHL (Deprecated)
Error: Tracking information is currently not available. Please contact us for more information or email us at Support@………
Please advise!
Best Answer
So a wild guess is that this carrier method is not available or is actually deprecated. As the line in the file
/app/code/core/Mage/Usa/etc/config.xml
is as follows.Try using only the carrier with the code
dhl
and labelDHL
and not theDHL (deprecated)
version.Note: there is an article from magento about installing the dhl deprecated if you need to use this version. http://www.magentocommerce.com/knowledge-base/entry/configure-dhl-shipping