Magento – Shipping methods are only being shown to logged in customer

magento-1.7shipping

I am using Matrix rates for weight v destination shipping but for some reason the Shipping methods do not show up in the shipping method tab for non logged in customers.

I can calculate shipping from the cart page and update totals but when I checkout I get

"Your order cannot be completed at this time as there is no shipping methods available for it. Please make necessary changes in your shipping address." when I reach the shipping method step.

If I login the message goes away!

Has anyone come across this problem before and know how to fix? Please help me out…

Country Region/State    City    Zip/Postal Code From    Zip/Postal Code To  Weight From Weight To   Shipping Price  Delivery Type
DEU *               0.1 5000    14.99   European delivery
ESP *               0.1 5000    14.99   European delivery
GBR *               0.1 5000    9.99    Priority processing
GBR *               0.1 5000    6.99    Standard Delivery
IRL *           BT% 0.1 5000    14.99   NI Delivery
NLD *               0.1 5000    14.99   European delivery

Best Answer

  • Try it with a shipping/billing address for which you have shipping defined above: DEU, ESP, GBR, GBR, IRL, NLD
  • Try it with weight vs. destination. What's the result then?
  • Can you provide us with a sample CSV?
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