When I try to create a shipping label in Magento Commmunity Edition 1.9, I'm facing a permissions error in system.log:
Warning: imagepng(/var/folders/f3/pd3xtxvd0y390_qjv7pryv6m0000gn/T/shipping_labels_11721274915437009a686f81412890778.png): failed to open stream: Permission denied in /Applications/MAMP/htdocs/my_site/app/code/core/Mage/Adminhtml/controllers/Sales/Order/ShipmentController.php on line 732
I am also faced with the following error in exceptions.log:
exception 'Zend_Pdf_Exception' with message 'Cannot create image resource. File not found.' in /Applications/MAMP/htdocs/my_site/lib/Zend/Pdf/Resource/ImageFactory.php:38
Stack trace: #0 /Applications/MAMP/htdocs/fswings/lib/Zend/Pdf/Image.php(124): Zend_Pdf_Resource_ImageFactory::factory('/var/folders/f3…')
As well as the less informative error on the front-end:
An error occurred while creating shipping label.
I've set my permissions site-wide (while developing) to 755 for folders and 644 for files. I tried several things to see if this is indeed a permissions issue:
- I've temporarily set permissions on ShipmentController.php to 777
- I've temporarily set permissions recursively on the var folder to 777
- When that didn't work, I tried setting permissions recursively on the whole project file to 777
- I've tried to disable and enable the cache, as well as flushing it
My theory is the pdf generator Zend uses is unable to write to var, as I do not see a var/folders directory.
Anyone else have this issue?
Best Answer
If my memory serves correct Zend pdf has issues when working with magento 1.9 on php 5.4 or 5.5.
Go to
and remove
this should resolve your issue.