I am right now researching on tracking order status of a product through FedEx.
I have a tracking number from fedEx with me of a real ordered item by a customer (taken from main site). I added that tracking number to my dummy ordered item after shipping in my localhost.
I am getting the following error whenever I try to track a order from admin panel or from frontend as a logged in customer:
I think this is because of no fedex credentials inputted in admin panel. But I don't know where to add these fedex authentication credentials.
I tried adding the test credentials provided by fedEx in System -> Configuration -> SALES: Shipping methods -> Fedex but it seems no use. Still I get the same above error. (FedEx also provided a test server, which is webservice, I don't know where to enter this.)
Is it because I am testing it from localhost instead of main site? I can't test on main site due to other problems.
and also please give your valuable suggestions related to this topic.
Thanks.
Best Answer
The reason you are getting that error with the test login is because your real tracking would/should not be accessible via the test login.
After doing some digging I found people suggest the following number for tracking ids that work with the fedex testing information:
The last of which is used multiple times in the official fedex documentation.