Magento 1.8 – Fix Transactional Email Templates Not Loading

email-templatesmagento-1.8transactional-mail

When I attempt to "Add New Template" for a transactional email, select a 'template' from the list, then click 'Load Template' nothing is loaded in the templtae form. I expected there would be a template for most/all transactional mailings.

However, I'm finding that none of the 'templates' have a default template that will load into the editor.

I could have sworn I created several email messages for transactional emails this way in the past, but now no default templates will load.

This may be realted to the unanswered question here

Best Answer

Check you have files in app/locale/en_US/template/email

You should see files such as

account_new.html
account_new_confirmation.html
....
wishlist_share.html

If not, then copy them over from a fresh copy of magento.

Related Solutions

Magento – How to Add Transactional Email Variables in Extensions

Without rewriting core classes you cannot pass variables to the e-mail templates. This is a real disappointment for me too. I needed this numerous times.
But here is a workaround.
Instead of having custom variables you can have custom {{...}} directives.

So instead of using {{var something}} you can use directly {{something}}.
But for this you need to create your own class that handles these directives (short codes).

Create your own class Namespace_Module_Model_Template_Filter that extends Mage_Core_Email_Template_Filter where you add this method:

public function somethingDirective($construction) {
    $params = $this->_getIncludeParameters($construction[2]); 
    //do something with params
    return expected result;
}

$params is an array with what you pass to the directive {{something param1=value1 param2=value2....}}.

Now all you need is to tell Magento to use your template filter instead of the one it uses by default.

Unfortunately I didn't find a 100% rewrite-less method.
You still have to rewrite the email template filter model. But this should not be an issue if nothing else rewrites it.

You need to add this in your config.xml

<models>
    <core> 
        <rewrite>
            <email_template_filter>Namespace_Module_Email_Template_Filter</email_template_filter>
        </rewrite>
    </core>
</models>

I know this is not exactly what you were hoping for, but it provides a cleaner way of doing it than no rewrite every method that sends an e-mail. Doing this will make your new directives available in all templates.

Even if I say it a lot, and this may look like spam, I have to quote my sources.
This idea is not mine. I got it from Vinai Kopp's book Grokking Magento

Magento – Magento Default Transactional Emails

You could simply fetch this from the Magento mirror on GitHub, but here are the contents:

<!--@subject {{var store.getFrontendName()}}: New Order # {{var order.increment_id}} @-->
<!--@vars
{"store url=\"\"":"Store Url",
"var logo_url":"Email Logo Image Url",
"var logo_alt":"Email Logo Image Alt",
"htmlescape var=$order.getCustomerName()":"Customer Name",
"var store.getFrontendName()":"Store Name",
"store url=\"customer/account/\"":"Customer Account Url",
"var order.increment_id":"Order Id",
"var order.getCreatedAtFormated('long')":"Order Created At (datetime)",
"var order.getBillingAddress().format('html')":"Billing Address",
"var payment_html":"Payment Details",
"var order.getShippingAddress().format('html')":"Shipping Address",
"var order.getShippingDescription()":"Shipping Description",
"layout handle=\"sales_email_order_items\" order=$order":"Order Items Grid",
"var order.getEmailCustomerNote()":"Email Order Note"}
@-->
<!--@styles
@-->

{{template config_path="design/email/header"}}
{{inlinecss file="email-inline.css"}}

<table cellpadding="0" cellspacing="0" border="0">
    <tr>
        <td>
            <table cellpadding="0" cellspacing="0" border="0">
                <tr>
                    <td class="email-heading">
                        <h1>Thank you for your order from {{var store.getFrontendName()}}.</h1>
                        <p>Once your package ships we will send an email with a link to track your order. Your order summary is below. Thank you again for your business.</p>
                    </td>
                    <td class="store-info">
                        <h4>Order Questions?</h4>
                        <p>
                            {{depend store_phone}}
                            <b>Call Us:</b>
                            <a href="tel:{{var phone}}">{{var store_phone}}</a><br>
                            {{/depend}}
                            {{depend store_hours}}
                            <span class="no-link">{{var store_hours}}</span><br>
                            {{/depend}}
                            {{depend store_email}}
                            <b>Email:</b> <a href="mailto:{{var store_email}}">{{var store_email}}</a>
                            {{/depend}}
                        </p>
                    </td>
                </tr>
            </table>
        </td>
    </tr>
    <tr>
        <td class="order-details">
            <h3>Your order <span class="no-link">#{{var order.increment_id}}</span></h3>
            <p>Placed on {{var order.getCreatedAtFormated('long')}}</p>
        </td>
    </tr>
    <tr class="order-information">
        <td>
            {{if order.getEmailCustomerNote()}}
            <table cellspacing="0" cellpadding="0" class="message-container">
                <tr>
                    <td>{{var order.getEmailCustomerNote()}}</td>
                </tr>
            </table>
            {{/if}}
            {{layout handle="sales_email_order_items" order=$order}}
            <table cellpadding="0" cellspacing="0" border="0">
                <tr>
                    <td class="address-details">
                        <h6>Bill to:</h6>
                        <p><span class="no-link">{{var order.getBillingAddress().format('html')}}</span></p>
                    </td>
                    {{depend order.getIsNotVirtual()}}
                    <td class="address-details">
                        <h6>Ship to:</h6>
                        <p><span class="no-link">{{var order.getShippingAddress().format('html')}}</span></p>
                    </td>
                    {{/depend}}
                </tr>
                <tr>
                    {{depend order.getIsNotVirtual()}}
                    <td class="method-info">
                        <h6>Shipping method:</h6>
                        <p>{{var order.shipping_description}}</p>
                    </td>
                    {{/depend}}
                    <td class="method-info">
                        <h6>Payment method:</h6>
                        {{var payment_html}}
                    </td>
                </tr>
            </table>
        </td>
    </tr>
</table>

{{template config_path="design/email/footer"}}

Best Answer

Related Solutions

Magento – How to Add Transactional Email Variables in Extensions

Magento – Magento Default Transactional Emails

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