Magento – Transactional Emails not sending in Magento 2.1.0

emailmagento2transactional-mail

I am having some issues where Magento 2 we are not getting any email confirmations of any sort. I have checked Magento configuration and everything is correct in terms of settings.

But when I have tail -f the mail log there is nothing being outputted to the log, its just blank.

I have also checked the exception log and there is nothing that appears in there to do with mail, not that I can see. I have also checked and the cron settings in the back-end are all correct.

Best Answer

You need to set up Cron Jobs for Magento

Check your Cron Jobs

http://devdocs.magento.com/guides/v2.0/config-guide/cli/config-cli-subcommands-cron.html

Your cron run could depend on your server. So I'll use Magento Official documentation

which php

Result will be something like this

/usr/bin/php

Add following cron jobs

* * * * * /usr/bin/php <magento install dir>/bin/magento cron:run

* * * * * /usr/bin/php <magento install dir>/bin/magento setup:cron:run

* * * * * /usr/bin/php <magento install dir>/update/cron.php

Related Solutions

Orders Email Cron CE-1.9.2.0 – Magento Not Sending Order Confirmation Emails to Admin

Try a workarround:

in CMS > SALES EMAILS Set Order > Sent Emails via seperate Mail (BCC is Buggy)

Magento know this bug and will fix in 2.0.

Magento – Magento 1.9.2 not sending new order confirmation emails

The cronjob is working (otherwise you would not get this exception) and if your hoster said, that Magento did not try to send any emails, the exception has another reason.

Unfortunately the message is not very precise, but you do get it when the email has no subject or no recipient, so you should double check your email templates and your sales email configuration.

To debug, I suggest to inspect the parameters for mail(): Edit lib/Zend/Mail/Transport/Sendmail.php around line 100 and replace:

set_error_handler(array($this, '_handleMailErrors'));
$result = mail(
    $this->recipients,
    $this->_mail->getSubject(),
    $this->body,
    $this->header);
restore_error_handler();

with

set_error_handler(array($this, '_handleMailErrors'));

Mage::log("MAIL RECIPIENTS: " . $this->recipients, null, 'mail.log', true);
Mage::log("MAIL SUBJECT: " . $this->_mail->getSubject(), null, 'mail.log', true);

$result = mail(
    $this->recipients,
    $this->_mail->getSubject(),
    $this->body,
    $this->header);
restore_error_handler();

Then check var/log/mail.log after a failed email to see if recipients or subject are missing.

Best Answer

Related Solutions

Orders Email Cron CE-1.9.2.0 – Magento Not Sending Order Confirmation Emails to Admin

Magento – Magento 1.9.2 not sending new order confirmation emails

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