Magento – Upgrade 1.9.1 Google Analytics not tracking anymore

google analyticsmagento-1.9

Since upgrading from Magento CE 1.7.0.2 to 1.9.1 its not showing any visitors. Google is activated and I use the Fooman extension.

Any ideas why its not tracking visitors?

Thanks.

Best Answer

In version 1.9.1, Magento added an admin configuration setting for setting different Google Analytics code types. You can see this setting by going to:

Admin > Configuration > Sales > Google API > Google Analytics > Type

There should be two options here "Universal Analytics" and "Google Analytics". Older versions of Magento did not have this setting and would always default to Universal Analytics code. After upgrading to 1.9.1, I believe Magento now automatically defaults to Google Analytics code instead. This caused issues for me with Uncaught ReferenceError: ga is not defined errors showing up in the console on pages.

I resolved it by switching the config setting, Type, back to Universal Analtyics and my errors went away and my tracking came back.

You can see the conditional for the two different GA code types and what the code looks like in:

app\design\frontend\base\default\template\googleanalytics\ga.phtml

Related Solutions

Magento – magento orders are not tracked by google after upgrading universal analytics

I have added the code in success.phtml file, it is workging fine.

$order = Mage::getModel('sales/order')->loadByIncrementId($this->getOrderId());
$total = $order->getGrandTotal();
$shipping = $order->getShippingAmount();
$tax = $order->getTaxAmount();
$store = Mage::app()->getStore();
$name = $store->getName();

$items = $order->getAllItems();
$item_details = array() ;
foreach($items as $item) {
$det = array() ;
$det['sku'] = $item->getSku() ;
$det['name'] = $item->getName() ;
$det['category'] = get_category_name($item->getProductId()) ;
$det['price'] = $item->getPrice() ;
$det['quantity'] = number_format($item->getQtyOrdered(), 0) ; 
array_push($item_details, $det) ; 

}

function get_category_name($productId) { 
$product = Mage::getModel('catalog/product')->load($productId);
$category_name = "" ;
$cats = $product->getCategoryIds();

$cnt = 0 ;
foreach ($cats as $category_id) {
$_cat = Mage::getModel('catalog/category')->load($category_id) ;
$cnt++ ;
if($cnt == count($cats)) 
$category_name.=$_cat->getName() ;
else 
$category_name.=$_cat->getName()."," ; 
} 
return $category_name ; 
}

function getItemJs(&$transId, &$item) {
return <<<HTML
ga('ecommerce:addItem', {
'id': '$transId',
'name': '{$item['name']}',
'sku': '{$item['sku']}',
'category': '{$item['category']}',
'price': '{$item['price']}',
'quantity': '{$item['quantity']}'
});
HTML;
}

?>
<script type="text/javascript">

ga('require', 'ecommerce', 'ecommerce.js'); // Load GA ecommerce plug-in.
ga('ecommerce:addTransaction', {
'id': '<?php echo $this->getOrderId(); ?>', // Transaction ID. Required
'affiliation': '<?php echo $name ?>', // Affiliation or store name
'revenue': '<?php echo $total; ?>', // Grand Total
'shipping': '<?php echo $shipping; ?>', // Shipping
'tax': '<?php echo $tax; ?>' // Tax
});
// to get items
<?php
foreach ($item_details as &$item) {
echo getItemJs($this->getOrderId(), $item);
}
?>
ga('ecommerce:send');
</script>

Magento 1.9 – Fix Google Analytics Ecommerce Tracking Not Working

Got it , it was a conflict with payment method module (klarna 5.2) which override block/ga.php. just some xml configuration solve the problem or upgrade to klarna 5.3. Now it's working!

Best Answer

Related Solutions

Magento – magento orders are not tracked by google after upgrading universal analytics

Magento 1.9 – Fix Google Analytics Ecommerce Tracking Not Working

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