Magento – What does the STATUS_NOT_ACTIVE status in newsletter mean

magento-2.1magento2newsletter

In the Magento2 newsletter, there are 4 statuses. Here's my interpretation of them:

STATUS_SUBSCRIBED – User has confirmed and subscribed to newsletter
STATUS_NOT_ACTIVE – ???
STATUS_UNSUBSCRIBED – User may or may
not have confirmed his email address but is certainly not subscribed
to newsletter
STATUS_UNCONFIRMED – User has subscribed to newsletter but has not
confirmed his email address

Is my understanding of the statuses correct? And what does STATUS_NOT_ACTIVE mean?

Best Answer

I think your interpretation is correct for STATUS_SUBSCRIBED and STATUS_UNSUBSCRIBED, but there is a subtlety you've missed for STATUS_UNCONFIRMED.

The difference between STATUS_UNCONFIRMED and STATUS_NOT_ACTIVE hinges on whether the newsletter subscription was created as part of a customer account or was created as a stand alone newsletter sign up.

STATUS_SUBSCRIBED - active newsletter subscriptions
STATUS_NOT_ACTIVE - waiting for user to click activation link in the newsletter subscription confirmation email
STATUS_UNSUBSCRIBED - user or admin has unsubscribed the user from the newsletter
STATUS_UNCONFIRMED - waiting for the user to click the activation link the customer account confirmation email

If a visitor just subscribes to the site's newsletter, without creating an customer account at the same time, then depending on the config value of newsletter/subscription/confirm (set in Stores>>Configuration>>Customers>>Newsletter>>Subscription Options>>Need to Confirm), the associated subscription will either get the status STATUS_SUBSCRIBED or STATUS_NOT_ACTIVE.

If a visitor signs up for a new account and checks the box to subscribe to the newsletter at the same time, then depending on the config value of customer/create_account/confirm (set in Stores>>Configuration>>Customers>>Customer Configuration>>Create New Account Options>>Require Emails Confirmation), the associated newsletter subscription will either get the status STATUS_SUBSCRIBED or STATUS_UNCONFIRMED.

Related Solutions

Magento Newsletter Subscription Confirmation Email Not Sent – How to Fix

Search the file /app/code/core/Mage/Newsletter/Model/Subscriber.php

copy the whole content to

MyVendor/Tweaks/Newsletter/Model/Subscriber.php

Then find the below

public function confirm($code)
    {
        if($this->getCode()==$code) {
            $this->setStatus(self::STATUS_SUBSCRIBED)
                ->setIsStatusChanged(true)
                ->save();
            return true;
        }
        return false;
    }

And replace it with:

public function confirm($code)
    {
        if($this->getCode()==$code) {
            $this->setStatus(self::STATUS_SUBSCRIBED)
                ->setIsStatusChanged(true)
                ->save();

                $this->sendConfirmationSuccessEmail();
            return true;
        }

        return false;
    }

Magento – Cannot subscribe email newsletter to second storeview: email already exists

The solution lies in disabling GLOBAL accounts, but rather setting them to WEBSITE level.

This can be done under System>Configuration>Default>Customer Configuration>Share Customer Accounts

This does sound as a bug though. Because on the 1 side of should be able to allow for GLOBAL ACCOUNTS, whilst on the other side one should be allowed to subscribe to different newsletters. These two are unnecessarily mingled now...

This piece of code breaks the registration of the email to the second store.

if ($ownerId !== null && $ownerId != $customerSession->getId()) {
     //'This email address is already assigned to another user.
}

Best Answer

Related Solutions

Magento Newsletter Subscription Confirmation Email Not Sent – How to Fix

Magento – Cannot subscribe email newsletter to second storeview: email already exists

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