Magento – When does magento pull transactional emails from template files vs. CMS

email-templatesmagento-1.7

We have configured our emails in the Magento CMS under

system > transactional emails

However, I've noticed now that after placing an order, the email is using the template file located in

/app/locale/en_US/template/email/sales/order_new_guest.html

Why is Magento pulling the email from this file instead of the CMS?

Best Answer

After configuring emails in CMS, you required one more step in order to use those newly created emails. Go to System > Configuration > Sales > Sales Emails And select your new email templates. Default email templates will be selected by default already. You have to change it from the given select list(your newly created email will be at the end of list)

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