Cisco – CUCM 10.5 – Reset Admin name & password

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I need to reset my CUCM Admin password and name. On previous versions of Cisco Call Manager, I had to log in to CLI and run these commands :

utils reset_ui_administrator_name
utils reset_ui_administrator_password

But it seems as they do not exist anymore in 10.5. At least the CLI does not support them.

Can somebody confirm this? Also, is there a way to work around this issue? (I know about password recovery but that is not what I need).

Thanks

Best Answer

You should be able to use:

utils reset_application_ui_administrator_name

and

utils reset_application_ui_administrator_password

To confuse things a bit, the latest install guide Installing Cisco Unified Communications Manager, Release 10.0(1) indicates you can use utils reset ui administrator name and utils reset ui administrator password but those are also not available on my lab servers.

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