How to Add a Cisco SG500X to an Existing Stack

ciscoswitch

I have 3 Cisco sg500x-48 switches. All three switches were working correctly in a stack, but a user decided to re-cable the server toom. Since the re-cabling, the second switch will not re-join the stack.

I have stack designed in a ring using twinax from s2 – s1. No matter what I do, I cannot get the the second unit to rejoin the stack. It remains as stack ID 1 as master when the stack already has a master.

I have tried changing Twinax cables, different combinations of ports, reboots and even a factory reset.

Any troubleshooting tips would be greatly appreciated.

Best Answer

Have you reset all involved switches, or just the one that won't join the stack?

If the site can deal with the down time. I would reset the configs, disable all other ports on the switches except the stacking ports and your management port. Then bring them back online and config the stacking.

Also, I would request that the "user" be summarily executed as an abject lesson to others!!! ;)