Cisco – SG500 powers on, but won’t boot, won’t reset

ciscohardware

I have a Cisco SG500-52 switch.

On boot the Fan light comes on green, and the System light starts blinking green. No other lights show (no port lights at all).

I tried rebooting or resetting the switch using the small reset hole / button, but it doesn't respond at all. Not after 10 seconds, nor 30 seconds, nor a minute.

Any ideas? This switch did work at one time.

Best Answer

The Quick Start manual suggests perhaps its performing a self-check or waiting to acquire an IP address.

Front Panel LEDs

Master—(Green) Lights steady when this switch is a stack master.

Fan—(Green) Lights steady when the cooling fan is operational, blinks green if there is a failure.

System LED—(Green) Lights steady when the switch is powered on, and flashes when booting, performing self tests, or acquiring an IP address. If the LED flashes Amber, the switch has detected a hardware failure.