Cisco 4507 – Why Cisco 4507 Core Switch Does Not Recognize SFP+

ciscofibersfp

I have a SFP+ cable of dubious parentage (I think it is a knockoff) that I'm trying to use to connect a Cisco 2960S stack with a 4507 core chassis. I have included what I think is relevant information below but please feel free to request more and I'll provide it. Neither side complains about it being an incompatible SFP module, or anything of the like. If I hook the cable up between two 2960S's, it works just fine. The SFP cable doesn't appear to be listed on Amazon anymore, but here is a comparable version to give you an idea of what I'm using: Diablo 15m direct attach SFP+

My 4507 shows "inactive" status and the 2960S's show "notconnect" leading me to believe the problem may be with the 4507. I've attempted the service unsupported-transceiver trick but it has not affected the 'inactive' status.

Here is the 4507 side:

nyhq-core01#sh int status | inc SR
Te3/3                        inactive     1            full   auto 10GBase-SR


interface TenGigabitEthernet3/3
 switchport mode trunk
end

TenGigabitEthernet3/3 is down, line protocol is down (inactive)
  Hardware is Ten Gigabit Ethernet Port, address is e02f.6da5.8dc2 (bia e02f.6d)
  MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full-duplex, Auto-speed, link type is auto, media type is 10GBase-SR
  input flow-control is off, output flow-control is off
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     0 packets input, 0 bytes, 0 no buffer
  MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec,
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full-duplex, Auto-speed, link type is auto, media type is 10GBase-SR
  input flow-control is off, output flow-control is off
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 3 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier
     0 output buffer failures, 0 output buffers swapped out

NAME: "TenGigabitEthernet3/3", DESCR: "SFP-10Gbase-SR"
PID: SFP-10G-SR        , VID: V03  , SN: C1402250129
NAME: "Supervisor(slot 4)", DESCR: "Sup 7-E 10GE (SFP+), 1000BaseX (SFP) with 4 SFP+ Ports"
PID: WS-X45-SUP7-E     , VID: V04  , SN: CAT164ZZZZ

And here is the 2960S stack:

NYC-SW-26-01#sh int status | inc SR
Te2/0/1                      notconnect   1            full    10G SFP-10GBase-SR


interface TenGigabitEthernet2/0/1
 switchport mode trunk
end
TenGigabitEthernet2/0/1 is down, line protocol is down (notconnect) 
  Hardware is Ten Gigabit Ethernet, address is 44ad.d975.51b3 (bia 44ad.d975.51b3)
  MTU 1500 bytes, BW 10000000 Kbit/sec, DLY 10 usec, 
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive not set
  Full-duplex, 10Gb/s, link type is auto, media type is SFP-10GBase-SR
  input flow-control is off, output flow-control is unsupported 
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output never, output hang never
  Last clearing of "show interface" counters never
  Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input
     0 input packets with dribble condition detected
     0 packets output, 0 bytes, 0 underruns
     0 output errors, 0 collisions, 3 interface resets
     0 unknown protocol drops
     0 babbles, 0 late collision, 0 deferred
     0 lost carrier, 0 no carrier, 0 pause output
     0 output buffer failures, 0 output buffers swapped out

NYC-SW-26-01#sh log | inc 2/0/1  
Jul 31 19:00:28.175: %LINK-5-CHANGED: Interface TenGigabitEthernet2/0/1, changed state to administratively down
Jul 31 19:02:17.989: %LINK-3-UPDOWN: Interface TenGigabitEthernet2/0/1, changed state to down

NYC-SW-26-01#sh inv
NAME: "1", DESCR: "WS-C2960S-48LPD-L"
PID: WS-C2960S-48LPD-L , VID: V04  , SN: FOC1713ZZZZ

NAME: "2", DESCR: "WS-C2960S-48LPD-L"
PID: WS-C2960S-48LPD-L , VID: V04  , SN: FOC1713ZZZZ

NAME: "TenGigabitEthernet2/0/1", DESCR: "SFP-10GBase-SR"
PID: SFP-10G-SR          , VID: V03  , SN: C1402250130     

NAME: "3", DESCR: "WS-C2960S-48LPD-L"
PID: WS-C2960S-48LPD-L , VID: V04  , SN: FOC1709ZZZZ

nyhq-core01#sh log | inc 3/3
nyhq-core01#

Best Answer

As MikePennington and YLearn have corroborated, if you have dual supervisor cards in a 4500 chassis, only the first two of the four SFP+ slots will work on each sup blade. The other two ports are disabled in software and there is currently no indication to the end user that the ports are disabled.