Error Message %ASA-3-210007

cisco-asa

I have two ASA 5525-X joined in cluster. Software on both ASAs is 9.7(1)4. I run them in multi-context mode. We will talk about admin context on which I have problem.

When ASA-1 is master and ASA-2 is slave – everything is ok. When I restart master unit (ASA-1) and ASA-2 becomes a master – everything is ok…until…ASA-1 re-join the cluster as slave unit. After that traffic from subnet object network on2 through admin context stops.

Syslog server reports an error: %ASA-3-210007: LU allocate xlate failed for dynamic-PAT TCP translation from inside : 192.168.1.1 / 12345 ( x.x.x.x / 12345) to outside : Real IP Address / Real Port ( Mapped IP Address / Mapped Port)

x.x.x.x is public IP address on outside interface on my admin context on which I run PAT.

In Cisco documentation for this error we have:

210007 Error Message %ASA-3-210007: LU allocate xlate failed for type
[ static | dynamic ]-[ NAT | PAT ] secondary(optional) protocol
translation from ingress interface name : Real IP Address / real port
( Mapped IP Address / Mapped Port) to egress interface name : Real IP
Address / Real Port ( Mapped IP Address / Mapped Port) Explanation
Stateful Failover failed to allocate a translation slot record.

Recommended Action Check the available memory by using the show memory
command to make sure that the ASA has free memory available. If no
memory is available, add more memory.

I checked the memory, there is no problem with memory.

I have found the documentation about this error on bug CSCue32221, but there is message "No users are affected", which is not my case. It is bug for software version 8.4(4.7), which also is not my case, and "Failover along with twice nat commands configured"…I don't have twice NAT, but I have:

object network on1
nat (inside,outside) dynamic interface
object network on2
nat (inside,outside) dynamic interface

What can I do?

Best Answer

Seeing the same issue on a ASA5555 cluster pair, since upgrading to 9.7.1(8)

Looks like bug - CSCvc79371, fixed in 9.8.1 (according to release notes for 9.8.1)