HP Stacking – Troubleshooting Not Joining Issues

hpstacking

I have 2 HP 2920 switches and they aren't stacking as I'm expecting.
Both models are the J9729A, however one is Aruba branded and one is the original HP brand. Everywhere I read this shouldn't be an issue, and the Aruba rebrand was simply that – a rebrand with no technical change.

Both switches are detecting the stacking module in the rear – both have the module light lit. However there doesn't appear to be a link between the switches as the port 1 and/or port 2 lights are not lit. As well running show stacking detail shows both ports as inactive. I've tried connecting the stacking ports in all combinations 1>1 , 1>2 , 2>1 and 2>2.

Stacking is enabled on both, and I've tried following the procedures here with no luck. http://h22208.www2.hpe.com/eginfolib/networking/docs/switches/WB/15-18/5998-8156_wb_2926_atmg/content/ch06s02.html

I've tried firmwares 16.03.0003, 16.03.0007, and 16.05.0007 (Latest).

I've now tried doing an erase all and stacking factory-reset on both, then powered on one switch fully, entered stacking set-stack, then the other. Still not detecting the link and both switches are acting as their own Commander.

Do you have any idea what could be going on here?

Best Answer

This was due to either a faulty or incompatible cable

The cable which I was having trouble with has Amphenol branding on it and part number;
HP P/N: 691970-001 REV G

The cable which is working is HP branded and has the J9735A Part Number on it.

Related Topic