I have connected to the switch from my Win7 computer with the following equipment. (the blue cable isnt the exact one, but nearly the same)
When i restart the switch while connected with Putty or HyperTerminal, i get the following text:
INFO: RAM test beginning.
PASS: RAM test, 131072k bytes found.
INFO: BBR tests beginning.
PASS: BBR test, 512k bytes found.
INFO: Self tests complete.
INFO: Downloading switch software.
Force EPROM download (Y) ?
INFO: Initial download successful.
INFO: Initialising Flash File System.
It stalls for 2-3 seconds on "Force EPROM download (Y) ?", and if i don't do anything, it just continues and doesn't give me a terminal to write in or enter credentials.
The manual states that i should get a terminal where i can enter commands looking something like this(screenshot from the manual):
You can see what i get when entering each of the answers from the manual shown below:
I have also tried to find a reset button, and managed to find one behind a sticker to the left of the ASYN0 / console port, as shown below.
There was no button there, so i opened the switch and connected a wire between the connectors to reset, and tested this several times(10 sec also).
The manual can be found here.
Best Answer
Following the steps from here you should be able to reset the password.