Cisco IOS – Understanding Different Reload Times in Show Version Output

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We're rebooting several ASR920s from the command line (to upgrade the IOS) and a couple have failed to come back up at first. These two have very different times for returned to ROM and restarted. What do the two different times indicate? What can I gather about the issue with reloading?

Most of the reloaded routers look like this, with ~20 minutes' difference between System returned to ROM by reload at and System restarted at:

router-i uptime is 1 day, 15 hours, 58 minutes
Uptime for this control processor is 1 day, 16 hours, 0 minutes
System returned to ROM by reload at 22:07:27 PDT Mon Aug 21 2017
System restarted at 22:25:42 PDT Mon Aug 21 2017
System image file is "bootflash:asr920-universalk9_npe.03.16.05.S.155-3.S5-ext.bin"
Last reload reason: PowerOn

But the two that didn't immediately come back have large gaps between the times. Over 6 hours:

router-a uptime is 1 day, 8 hours, 2 minutes
Uptime for this control processor is 1 day, 8 hours, 4 minutes
System returned to ROM by reload at 23:51:28 PDT Mon Aug 21 2017
System restarted at 06:34:37 PDT Tue Aug 22 2017
System image file is "bootflash:asr920-universalk9_npe.03.16.05.S.155-3.S5-ext.bin"
Last reload reason: PowerOn

And over 7 hours:

router-c uptime is 7 hours, 24 minutes
Uptime for this control processor is 7 hours, 26 minutes
System returned to ROM by reload at 00:04:41 PDT Wed Aug 23 2017
System restarted at 07:12:28 PDT Wed Aug 23 2017
System image file is "bootflash:asr920-universalk9_npe.03.16.05.S.155-3.S5-ext.bin"
Last reload reason: PowerOn

Best Answer

the Reload indicates that the system was manually reloaded by CLI the 00:00:00 is the time in 24 hr format

System restarted is when the system finally was able to boot to IOS

This is what I am able to infer, Hope this helps

If there is issues between reload and restoration ensure the file path for the boot file is good, then verify the config registrar to ensure default setting.