I have Adobe Reader 9 installed onto the local hard drives of my workstations. The application launches from local user accounts and functions as expected.
When users are logged in with a network user account Adobe Reader unexpectedly quits at launch. I have laptops that are enabled with Mobile Sync that launch Adobe Reader without any problems. The Mobile Sync accounts have their home folders copied to their hard drives, which sync with their network accounts at scheduled intervals throughout the day.
Prior to using Adobe Reader 9 the default PDF viewer was Apple's Preview app, which launched without incident. We are beginning to use features in Adobe Reader that are complimentary to the PDF's that are received from Acrobat Pro users so I'm not looking to move back to Preview.app. The Acrobat Pro users are not on this network so I haven't tested with the Pro version, I'm downloading the trial version of Pro now.
The ownership of Adobe Reader is set to the user and the correct group – the same as all other applications.
Any ideas of where to go from here?
Best Answer
These people had an interesting solution:
Log in as a Network User Go to /Users/Shared/
If you are on an Intel based Mac create a folder in /Users/Shared/ named 9.0_x86 if you are on a Mac that is a G5/G4 create a folder named 9.0_ppc
At this point you should have created either
Go to ~/Library/Application Support/Adobe/Acrobat/ and trash the 9.0_x86 or 9.0_ppc folder contained within
Go to Applications/Utilities/ and open Terminal
Enter one of the following into the Terminal
If you are on an Intel based Mac enter
If you are on a G5/G4 Mac enter
Open up Acrobat 9 and it should work!