Are SPF records legacy

emailspf

I am responsible for a domain which has an SPF record as recommended by various other services that send mail on this domain's behalf.

When setting up Mailchimp, I was surprised to find no documentation on Mailchimp's recommended SPF setup. When I contacted support I was told that Mailchimp basically considers SPF legacy, hasn't used SPF for 6+ months, and thinks having the record doesn't help or hinder. Even going so far as suggesting that I delete our SPF record altogether.

I don't doubt that Mailchimp knows infinitely more about email deliverability than I do. But I find it surprising that Mailchimp wouldn't publish anything explaining this decision, especially considering that every other provider that sends email on our behalf continues to recommend the use of SPF, including G-Suite.

So what's going on, is SPF useless in 2020, should I worry about not having Mailchimp's servers in our SPF record, and should I consider deleting the SPF record altogether?

Best Answer

As @jornane points out, Mailchimp uses their own domain as the envelope sender, making the SPF record of the customer's domain irrelevant for their delivery scheme. This makes DKIM signing indispensable for a proper DMARC alignment, as there wouldn't be alignment from the SPF side.

However, saying SPF is legacy is an odd statement considering they do have SPF set up for their own domain mailchimp.com. Despite not documented by themselves, according to DMARCLY's article on How to Set Up SPF and DKIM for Mailchimp (updated 9th Dec 2020) the correct SPF include for Mailchimp would be:

include:servers.mcsv.net

This SPF record is still in place and supposedly has the IP addresses they use:

"v=spf1 ip4:205.201.128.0/20 ip4:198.2.128.0/18 ip4:148.105.8.0/21 ?all"

I think this statement might come from the biased perspective the email delivery industry has about SPF, DKIM and DMARC. In their rhetorics those technologies are all about better reputation or optimized delivery. They only see them as tools for getting the message to the inbox, but not the other side of the coin that prevents others from spoofing mail from your domain. That's almost always the case when such a company tries to explain the benefits of those technologies. But those are not the real benefits nor the reason why they have been invented in the first place!

Mailchimp might just have taken this thinking further: "if SPF doesn't help us deliver our mail, it must be useless". In my opinion they are clueless if they really made such a statement. This kind of mindset is harmful, as it might even prevent their customers from moving towards a more strict DMARC policy. This was better explained by the observation that Mailchimp is using their own domain as the envelope sender.

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