ASA 5505 Unable to launch device manager

cisco-asa

I've seen similar errors posted but I think mine is a little different. I'm new to Cisco, and was given an ASA 5505 to configure. I intended to do a factory reset, but ended up running an erase, which of course wiped everything out.

I've worked through formatting and putting ASA825 back on the device, and I've installed ASDM-645, and I can browse the website. I can open the https://x.x.x.x/admin landing page.

However when launching and logging in with the ASDM client, I receive a message "Unable to launch device manager from X.X.X.X"

When using the Java web start, I get: Unable to load resource: https://x.x.x.x/admin/public/asdm.jnlp.

I don't have support, but I have restarted, reloaded, repeated steps, and done everything I can think of to do. Do I have a bad bin file?

Best Answer

You'll need the ASA software, asa843-k8.bin, along with the corresponding ASDM software, asdm-645-106.bin. (search the Google)

You probably don't have web access, so you'll need to do this via the command line. The important portion once you've uploaded the files to the device is to set the boot and ASDM image:

!--- Command to set "asa843-k8.bin" as the boot image.

ASA5510(config)# boot system disk0:/asa843-k8.bin

!--- Command to set "asdm-645-106.bin" as the ASDM image.

ASA5510(config)# asdm image disk0:/asdm-645-106.bin